Please read this policy carefully. If you have any questions, our contact details are provided at the bottom of the page. By using our services, you agree to the processing of your data as set out in this policy.
Types of Personal Data we collect and the reasons why
We may collect your personal data when you or your representative contacts us in person, via our website, by telephone, post, email or social media for some or all of the purposes set out in the table below.
|Type Of Data||Purpose||Legal Basis|
|Contact details, including; Name, address, telephone number, email address||
|Accounting details i.e. bank details||
|Company registration number and unique tax reference number where applicable, or a sole trader’s National Insurance number, (instead of a company registration number).||
|Medical information / injuries||
In the event we were to process your personal data for any other purpose than those specified above, we will inform you about this by updating this policy or at the point of collecting the personal data.
If we process your personal data for any purpose which, according to applicable legislation, requires your consent, we will collect your consent before commencing such processing.
Keeping Your Information Private
Your information will only be used for legitimate business purposes. We will not transmit your information to other parties unless it is required to fulfil contracted works. All data disclosures will only be relevant to the particular requirements of the contract works. This information will be handled in accordance with the guidelines of the General Data Protection Regulation and will only be relevant to the requirements of providing services.
We may also have a requirement to disclose your personal data to third parties, for example the police, HSE, HMRC, Building Authorities, NICEIC, GAS Safe and other public authorities and regulatory / governing bodies.
However, we will never sell your information to third parties.
Your personal data will not be transferred outside of the UK or the EEA.
We will hold the digital and physical files on record as required in line with statutory limitation periods and the relevant contracts, which may be up to 25 years. These are stored on secure servers and in secure on-site archive store.
This data is processed onto our systems, and continuously backed up onto remote servers and 3rd party secure storage using the latest technology.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
Web Browser Cookies
Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Some features on this site will not function if you do not allow cookies.
Cookies Used: ___ga These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
Personal Information That This Website Collects And Why We Collect It
This website collects and uses personal information for the following reasons:
Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or via email, the data will be collated into an email and received buy our devices using our GDPR compliant email system.
About This Website's Server
This website is hosted within a UK data centre.
ISO 27001: Information Security Management System
ISO 14001: Environment Management System
ISO 9001: Quality Management System
PCI Data Security Standards (PCI DSS)
BSI PAS 2060: Carbon Neutral
NIC EIC Approved Contractor
Protection of Hardware & Data
ISO 27001:2013 (Info Security Mgmt.), ISO 9001:2008 (Quality) and PCI DSS
Staffed 24/7/365 (by SIA-accredited staff)
CCTV - internal and external
2.8m secure fencing and razor wire perimeter fence
Site-specific, dedicated firewall technology
24hr NSOI-accredited security patrol
Not only do we protect your data from threats, we continuously monitor and control all of our security and fire systems using a number of additional systems. These systems include: network connectivity and latency CCTV systems, cage and entry door access controls as well as the physical grounds, temperature, moisture and humidity levels in individual suites and power levels (down to individual power bars within racks).
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
The data controller of this website is: Sonia Atkinson, 1 Brancana Court, East Lakes Business Park, Penrith, Cumbria. CA11 9BB
In accordance with applicable data protection legislation, you have the right, at any time,
• to be granted access to the personal data we processed about you.
• to rectification of inaccurate personal data,
• to request that we cease processing and delete your personal data,
• to limit the processing of your personal data,
• to exercise your right to data portability and
• to object to the personal data processing.
It should be noted that in some cases, there are specific exemptions and restrictions regarding these rights. In regard to deletion, the right will not apply where the processing is necessary:
• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation;
• for the establishment, exercise or defence of legal claims.
With relation to limiting the processing of personal data, the personal data may still be stored and processed:
• with the data subject's consent;
• for the establishment, exercise or defence of legal claims; or
• to protect the rights of another natural or legal person.
You also have the right, at any time, to lodge a complaint with the UK supervisory authority; the Information Commissioners Office (ICO). www.ico.org.uk.